Payment Policy
This Payment Policy outlines the terms that apply to all payments made on the Solvar Studio website. By completing a purchase, you agree to this Payment Policy together with our Terms of Service and other applicable policies.
Accepted Payment Methods
- Shop Pay
- Google Pay
- Apple Pay
- Visa
- Maestro
- Mastercard
- American Express
- Discover
- Diners Club
- UnionPay
- Elo
Available payment methods are displayed at checkout and can vary depending on your device or location.
Pricing and Payment Transparency
All product prices are clearly displayed before checkout.
The total amount payable is shown before payment confirmation. No additional charges are applied after checkout.
Payment Authorisation
Payment must be successfully authorised before an order is processed and dispatched.
Orders associated with failed, declined, or incomplete payments are not processed.
Payment Processing and Security
Payments are processed through secure third-party payment providers, including Shopify’s payment system.
Transactions are protected using encryption, fraud detection systems, and verification procedures. Full payment card details are not stored on Solvar Studio servers.
Fraud Prevention and Verification
Transactions can be subject to verification checks to prevent fraud or unauthorised activity.
Orders identified as high risk can be delayed, declined, or cancelled. Additional information will be requested to verify payment details where necessary.
Billing Information Accuracy
You are responsible for providing accurate and complete billing information at checkout.
Orders containing incorrect, incomplete, or unverifiable information will be cancelled.
Payment Issues
If a payment attempt is unsuccessful, a notification is displayed during checkout.
You must verify the entered information or select an alternative payment method. Orders with incomplete or failed payments are not processed.
Refunds and Chargebacks
Refunds are processed in accordance with our Return and Refund Policy.
Approved refunds are issued to the original payment method. If a payment is reversed or disputed after authorisation, the associated order can be suspended or cancelled until the issue is resolved.
Policy Updates
We reserve the right to update this Payment Policy to reflect operational or legal changes.
The latest version is always available on this page. Continued use of the website indicates acceptance of the current version.