Contact Us

We are available to assist with inquiries related to orders, payments, products, sizing, and store policies. All messages are reviewed and handled in the order they are received during customer service hours.

To ensure accurate and efficient support, include complete and relevant information in your request. This allows us to verify your details and respond appropriately.

Support Scope

• Order status and delivery updates
• Payment and checkout issues
• Product details, sizing, and care information
• Returns, refunds, and exchanges
• Clarification of store policies

Required Information
When submitting a request, include the following details where applicable:

• Order-related inquiries: Order number and the email address used at checkout
• Payment issues: Order number and a screenshot of the issue, if applicable
• Product questions: Product name or link and your specific question
• Issue reports: Clear description and supporting images where applicable

Need help? Our team is here to assist during working hours.

Customer Service Hours:
Monday to Friday: 09:00 - 17:00 CET

Email: support@solvarstudio.com
Phone Number: +31644871758

Business Information
Solvar Studio is owned and operated by MPR Commerce, a company registered in the Netherlands.

Registration Number: 92599818
VAT Number: NL004552705B80

Address:
Verlengde Hoge Klei 16, 2242 NS Wassenaar, Netherlands